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Crashplan linux7/12/2023 It should install a specific library file depending on the detected operating system. It took me some time to find a solution and since the problem recently happened again when it automatically upgraded from 10.0.0 to 10.2.0, I decided to document it here so I don't have to search for it again.Īpparently Code42's Crashplan doesn't bother to detect other Linux distributions other than Red Hat Enterprise and Ubuntu, even if it's a distribution based on one of those, like CentOS or Linux Mint. Great job! :PĪsking Code42 for help only resulted in a generic response saying my version of Linux (Linux Mint) is not supported. Unfortunately, I couldn't find anything about this library anywhere, which led me to think it's a proprietary library, meaning they released this new version without it. Native library (linux-x86-64/libuaw.so) not found in resource path (lib/:lang) Unknown error." message.ĭigging into the logs, I found that it seems to be missing a native library: ![]() I tried upgrading manually but was still spitting out the same error.įinally I uninstalled and reinstalled it, which seemed to finally allow the service to run and the app seemed to be able to connect to it but then the login was failing with a "Unable to sign in. I tried restarting the service manually but it kept crashing. When I opened it again (the GUI), it would sit there for a minute or two and then complain it couldn't connect to the local service. It looked like it automatically downloaded the newer version, upgraded itself, and then it shut down. I use Crashplan for some backups and recently, the GUI app said there was an upgrade available. ![]() Crashplan, Code42's backup utility, was recently upgraded to version 10.0.0 on Linux and as soon as I upgraded it, it stopped working.
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